Terms & Conditions
Welcome to Majestic Equines! These Terms and Conditions govern your use of our services and website. By using our website or booking with us, you agree to comply with and be bound by these terms.
1. Services
Majestic Equines provides high-quality horse racing and training services. Our offerings include race events, breeding programs, and educational experiences. We reserve the right to modify or discontinue any services as needed, with prior notice where possible.
2. Appointments
Appointments for our services can be made via our website, over the phone, or in person. When booking, you agree to provide accurate and complete information. Please arrive on time for your appointment. Late arrivals may result in a reduced experience, and we may not be able to accommodate your request in full.
3. Pricing and Payment
All prices for services are displayed on our website or in our promotional materials. Prices are subject to change at our discretion. Payment is required at the time of booking or service, and we accept various payment methods, including credit/debit cards and cash. All payments are final and non-refundable except as provided in these terms.
4. Cancellations and No-Shows
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee, as specified on our booking page. If you fail to show for a scheduled appointment without notice, you may be charged for the missed opportunity.
5. Conduct and Behavior
We strive to create a welcoming and respectful environment for all participants and staff. We expect all clients to behave respectfully during their visit. Any abusive, discriminatory, or disruptive behavior may result in immediate termination of participation, and you may be asked to leave the premises. We reserve the right to refuse service to anyone at our discretion.
6. Health and Safety
We prioritize the health and safety of our clients and horses. Please inform our team of any allergies, medical conditions, or concerns prior to receiving services. If you feel unwell, we ask that you reschedule to prevent the spread of illness.
7. Liability
While we take all necessary precautions to ensure that our services are performed to the highest standards, Majestic Equines will not be held liable for any damage to personal belongings, injuries, or dissatisfaction with services. Any complaints should be reported immediately to our staff to resolve the issue promptly.
8. Privacy Policy
Your privacy is important to us. We will collect, store, and use your personal information only in accordance with our Privacy Policy. By using our services, you agree to the collection and use of your personal information as described in the Privacy Policy.
9. Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will apply to all bookings and services from the date of posting. It is your responsibility to review these terms periodically for any updates.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Majestic Equines
1 Waterhouse Square
London EC1N 2ST, UK
Email: [email protected]